3.37 — weeknotes — we only went and won it — Council of the Year!!!!

  • People centred — putting the residents at the heart of what we do
  • Partnership by default — be that collaboration with our public sector partners, business and our community and voluntary organisations
  • Straight forward decision-making — including the implementation of the constitutional review
  • Clear and transparent processes — both as an organisation internally or for our residents
  • Digital is how we do business — but making sure no one is excluded or left behind
  • Powered by data and insight — using evidence to make decisions, shape policy and services
  • Green by design — so not just delivery of our Green Strategy but thinking ‘green’ across everything we do
  • Preventative — using the data to shape interventions that stop issues becoming problems




Director of Digital & IT for the London Borough of Hounslow

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Mark Lumley

Mark Lumley

Director of Digital & IT for the London Borough of Hounslow

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